Page 32 - Scholarship Guide Feb 2020

30 DIVESH S/O SINGARAJU

What are the qualities you What career and
have that you believe landed developmental opportunities
you the scholarship? does the scholarship offer its
I believe the following two qualities scholars?
were key in allowing me to be awarded The scholarship provides scholars with the
the scholarship. Firstly, professionalism; opportunity to take up internships in various
the ability to confi dently communicate departments of the organisation prior to the
and provide insightful and constructive actual commencement of work. This exposes
contributions to discussions. The second them to different projects handled within the
quality would be passion towards learning company, providing fi rst-hand experience in
and asking questions; having the enthusiasm, understanding the airline industry and working
determination and focus to be challenged in culture in SIA. Networking opportunities with
different new projects and to conscientiously peers and senior management are available to
work to deliver quality results. provide additional avenues for guidance and SIA-SINDA Overseas Scholarship
advice when needed. Divesh s/o Singaraju
Age
What advice do you have for 27
those interested in the SIA
scholarship? Attained
Master of Engineering
The airline industry is very diverse with (Aeronautical Engineering)
endless opportunities to learn and grow. Imperial College London
The ability to constantly adapt and evolve
with the ever-changing industry is crucial. Now
Determination and creativity are also key Chief Product Owner
in today’s exciting times. Individuals should Customer Services Data Analytics (CSDA) squad
constantly challenge themselves to come up
with fresh and innovative ideas and solutions, From
based on the skills and domain knowledge Singapore Polytechnic
expertise acquired within the company.

Tell us about your job. What do
you love about it?
My job involves managing the airport
self-service touchpoints (check-in kiosks,
automated bag drops and self-boarding
gates) at all our operating stations. This
includes the introduction of new initiatives
and enhancements, where I actively
communicate and coordinate with airports,
ground handling teams, station managers and
touchpoint vendors, to ensure that our day-
to-day operations are not affected.

What I love about my job is how closely I
get to work with technology and how it is
not heavily desk bound. Being a technical
enabler for airport operations, I spend a large
amount of time testing new enhancements,
investigating issues and fl ying to our overseas
stations to implement new self-service
products. Attending aviation conferences and
participating in project groups to plan for the
future of aviation allows me to acquire more
knowledge and exposure, making my overall
job interesting and defi nitely rewarding.